![]() You can configure another account which is supported by Exchange protocol to see if you can use the feature, if you can choose the option, it indicates your current account can not use this feature.If you are using an office 365 account, please try to configure your account to another computer to check if the feature can be used.Cache Exchange Mode is not available on computers that run Windows Server when Microsoft Terminal Services is installed.Īs you said you are using office 365 account and your subscription is Office 365 for personal, I assume your account may not be supported to use the feature “ use Exchange Cache Mode”, if I misunderstand, please.If you configured your account with POP3 or IMAP protocols, you can’t use this feature either. If your account is office 365 for business, please make sure you configured it with Exchange protocol on your outlook client.If your account in the outlook profiles is not an Exchange account, you can not use this feature. The option “use Exchange Cache Mode” is not available for some kinds of accounts (like, ).To make this issue more clearly, I’d like to share some prerequisites with you: ![]() ![]() According to your description, the option” use Exchange Cache Mode” is not available to your outlook client now.
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